NUMCOM TECHNOLOGIES AND CONSULTING LIMITED
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KM CONSULTANCY

NTCL Knowledge Management Consulting Methodology has been designed to ensure a proper, comprehensive, systematic and consistent approach to successful knowledge management. It embraces a holistic approach to the strategic, cultural, people, process and technology issues.

In particular, it ensures proper attention is given to the critical success factors in successfully implementing knowledge management programmes which are, at least:

▪ Proper KM education
▪ Senior Management engagement and commitment
▪ Identification of the critical knowledge areas/assets
▪ A shared KM vision and strategy linked to the business objectives
▪ A knowledge sharing culture
▪ Robust KM-enabled processes that harvest and leverage the knowledge
▪ Natural and flourishing knowledge-led communities
▪ Enabling knowledge technologies
▪ Aligned rewards and recognition
▪ Critical knowledge worker skills training
▪ Defined and effectively managed Knowledge Worker competence level
▪ Measures to gauge the business and KM benefits